New customer Apotek (Pharmacy) LUA AB uses the queue system Q-channel to
manage customers at the prescription counter. 
The customer at Apotek LUA AB is met by a touchscreen which manages the
queue for prescriptions. At the pharmacy there are also smaller LCD displays
which show queue numbers. In the waiting room there is a TV which shows TV
programs, and on this TV there is an integrated area in the upper right corner
with information from the queue system about the next numbers in line. The
system also includes web based statistics with information for the staff.

Image Media Channel also provides Apotek LUA AB with digital signage
integrated with the queue system, showing among other things advertisements and
offers.

Q-channel is a modern business system for
management of queues, registration and reporting. We integrate other business
systems and digital signage. Q-channel constitutes a great base to utilize
  other functions when meeting customers. Other than functions to handle
various queue types, Q-channel also includes functions for booked meetings,
which are also integrated with further transfer to sms. Statistics such as
queue lengths, queue times etc can be generated automatically and can, for
instance, be collected directly from the Internet in all stores in a store
chain. Earlier,  queue systems have very rarely been used for information
about queue times, queue lengths etc. Q-channel has included these functions
from the very beginning. Therefore, Q-channel becomes an   effective
resource when planning resource allocation.

Our vision is that the queue systems' role
is changing and expanding and is being given a larger level of importance in
companies and governments when it comes to meetings with customers, and  
therefore it is similar to a business system. The queue systems' role is more
focused around personnel and resource allocation along with increasing
effectivity and minimising queue lengths and times, through integration with
other business systems etc. 

Image Media Channel, founded 11 years ago, is one of the market's
leading actors within digital signage in Sweden, and can be seen not only in
commercial shops, but also within banks, schools, libraries, hotels and various
other enterprises. The digital signage system is also available as an internal
information system at newspapers and printing presses. Image Media Channel has
since its founding had a high level of collaboration with established media.